Accounts & billing
Before you can run the 15-minute setup, two things have to happen: you create an account, and your workspace gets an active plan. This page walks the whole path from the signup form to your first project — including the private-beta invite and what to do if you're locked out.
Creating an account
Sign up at /signup with your name, email, and a password (at least 8 characters). There’s no email-verification step — the account is live the moment you submit, and you’re signed straight in. Creating an account also provisions your workspace automatically: a personal organization you own, which every project lives inside.
Note
Accounts are single-owner. You can’t create or join someone else’s workspace from the app — each account gets exactly one workspace of its own, and there’s no way to invite teammates into it yet.
Invite codes
Signup is open — no invite code is needed to create an account. During beta programs the signup form may show an optional invite code field: a valid code unlocks a complimentary Starter workspace, so invited users skip the payment step below entirely. If you were promised an invite and don’t have a code, ask us for one.
The first-run path
Right after signup you land on /enter, a dispatcher that sends you to the right next step — and it’s where you return each time you sign in:
No active plan yet → checkout
Plan active, no project yet → onboarding
All set → your dashboard
/enter takes you straight to its Visibility dashboard.Choosing a plan (payment up front)
There’s no free trial. Unless you arrived on a complimentary invite, you pick a plan before you can onboard. The Choose your plan screen shows Starter, Pro, and Agency side by side — projects, pooled prompts, run cadence, and monthly credits — with Continue to checkout on each.
- Checkout is hosted by Freemius, our merchant of record — you never hand card details to OptimizeCamp directly.
- Your first charge is backed by a 14-day money-back guarantee.
- Yearly billing saves up to 26% vs paying monthly — flip the Monthly/Yearly toggle on the plan screen, or switch the cycle on the checkout page itself.
Activation is automatic
The checkout page never flips the switch itself — a signed webhook from Freemius does. After you pay, you’re returned to a “Payment received — activating…” screen that refreshes on its own; your workspace unlocks the moment the purchase is confirmed, usually within seconds. If nothing happens after a minute, refresh once or contact support.
For what each tier includes, how credits and caps behave, and what happens at a limit, see Plans, quotas & credits.
If a subscription lapses — or you can’t sign in
If your subscription lapses or is cancelled, the workspace goes read-only: every run, score, and page stays visible, but anything that would spend a credit or a cap is blocked until you pick a plan again. Nothing is deleted, and subscribing restores full access instantly.
Forgot your password?
Sign in at /login with your email and password. If you’re locked out, use /forgot-password — we email you a reset link that stays valid for one hour. Still stuck? Contact support rather than creating a second account.
Key takeaways
- Signup takes name, email, and an 8+ character password; there's no email-verification step, and one personal workspace is created for you automatically.
- Signup is open — an invite code is never required, but a valid beta invite grants a complimentary Starter workspace that skips payment.
- With no invite and no plan, /enter routes you to pay first: there's no free trial, checkout is handled by Freemius with a 14-day money-back guarantee, and your workspace unlocks when the billing webhook confirms.
- A lapsed subscription makes the workspace read-only (nothing is deleted), and /forgot-password emails a one-hour reset link if you're locked out.
Next step
Account created and plan active? Run the 15-minute setup to go from your URL to a first visibility report.